Dean Bank

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Contact Us


Mobile users may write us at . Or, you may also email us at .


(508) 528-0088 and we can personally connect you to any Dean Bank office during business hours. Or, call your local branch directly. We take pride in the fact that you’ll be greeted by a person, not an automated system.

By Mail

The Bank's general mailing address is:
Dean Bank
P.O. Box 307
21 Main Street
Franklin, MA 02038

If you are mailing a payment or deposit to us, the mailing address is:
Dean Bank
P.O. Box 296
Franklin, MA 02038


Submit our online Information Request Form or email us at

Please note: Information sent in these manners is not secure and is not reviewed during non-business hours. Time-sensitive requests or private information, such as account numbers, should not be sent through our Contact Us form or through email.

Please call (508) 528-0088 to speak with a customer service representative.


Come In

Visit any of our branches. This link provides a list of each of our four branch’s hours, locations, directions, and phone & fax numbers.

Department Fax Numbers

Executive & Administration (508) 541-5687
Mortgage & Operations (508) 541-5684
Commercial (508) 541-5687
Accounting (508) 528-5760

Important Phone Numbers

PhoneLink – Telephone Banking: Call toll free at 1-877-541-DEAN (3326)

To report a lost or stolen Debit or ATM Card: During bank hours, call us at 508-528-0088. After hours you may call 1-800-528-2273 in the U.S. or call 812-647-9794 internationally.

Dean Bank Rewards:

1-877-OUR-RWDS (1-877-687-7937)